Managed direct sales to walk-in and wholesale customers, consistently meeting and exceeding monthly sales targets.
Built and maintained strong customer relationships through effective communication and product knowledge, resulting in high customer retention and referrals.
Assisted customers in selecting suitable fabrics, improving overall customer satisfaction by matching products to needs and trends.
Handled inventory tracking, stock arrangements, and basic sales reporting, reducing stock discrepancies and losses.
Supported marketing and promotional activities by advertising new arrivals and discounts through in-store displays and social media, boosting visibility.